Terms and Conditions

TERMS OF USE

OVERVIEW

This website is operated by Dioulde LTD. Throughout the site, the terms "we," "our," and "us" refer to Dioulde LTD. This website, including all information, tools, and services made available through it, is offered by Dioulde LTD to you, the user, provided that you accept all of the terms, conditions, policies, and notices stated here.
By visiting our site and/or making a purchase from us, you participate in our “Service” and agree to be bound by the following terms and conditions (“Terms,” “Terms of Use”), including those referenced herein or by hyperlink. These Terms of Use apply to all users of the Site, including but not limited to visitors, vendors, customers, merchants, and content providers.
Please read these Terms of Use carefully before accessing or using our website. By accessing or using any part of the Site, you agree to be bound by these Terms of Use. If you do not agree to all the terms and conditions of this Agreement, you may not be permitted to access the website or use our services. If these Terms of Use constitute an offer, acceptance is expressly limited to these Terms.
Any new tools or features added to the current store are also subject to the Terms of Use. You can review the most current version of the Terms at any time on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates and/or changes on our website. It is your responsibility to check this page periodically for changes. Your continued access to or use of the website following the posting of changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

You must not transmit any worms, viruses, or destructive code.
By agreeing to these Terms of Use, you represent that you are at least the age of majority in your region or province, and you have given us permission for any minors under your care to use this site.
You may not use our products for illegal or unauthorized purposes or violate any laws in your jurisdiction (including copyright laws) in your use of the Service.
Violation of any of the Terms will result in the immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transmitted unencrypted and include (a) transmissions over various networks and (b) changes made to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without our express written permission.
Headings in this Agreement are included for convenience only and will not limit or affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if the information on this site is inaccurate, incomplete, or outdated. The content is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting more accurate and current sources. You rely on the information at your own risk.
This site may contain historical information. By definition, historical information is not current and is provided for reference only. We reserve the right to modify content at any time but have no obligation to update it. It is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices of our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of it) at any time without notice.
We will not be held liable to you or any third party for any price changes, modification, suspension, or discontinuation of the Service.

SECTION 5 – PRODUCTS OR SERVICES (IF APPLICABLE)

Certain products or services may be available exclusively online via the website, with limited quantities and subject to our Return Policy.
We have made efforts to accurately display product colors and images, but we cannot guarantee that your device display will be accurate.
We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, geographic region, or jurisdiction at our discretion. We may limit quantities on a case-by-case basis. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer of product or service is void where prohibited by law.
We do not warrant that the quality of products, services, information, or other materials you purchase or obtain will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

For more information, please see our Return Policy.

SECTION 7 – OPTIONAL TOOLS

We reserve the right to refuse any order placed through the store. We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These limits may apply to orders using the same customer account, credit card, billing, or shipping address. If we modify or cancel an order, we will attempt to notify you via the email and/or billing address or phone number provided at the time of order. We may limit or prohibit orders that appear to be placed by resellers, traders, or distributors.
You agree to provide current, complete, and accurate purchase and account information for all orders in our store. You agree to promptly update your account and information, including email address and payment card numbers and expiry dates, so we can complete your transactions and contact you if needed.
We may provide access to third‑party tools over which we neither monitor nor control and operate. You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or endorsements. We are not liable for any damages arising from your use of optional third-party tools.
Any use of optional third‑party tools is at your own risk and discretion. It is your responsibility to review and accept the terms provided by any third-party provider.
We may also offer new services and/or features in the future; these will also be subject to the Terms of Use.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties.
Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, or any products or services offered. We do not warrant and accept no liability for third-party websites or content.
You must carefully review the policies of those third parties before engaging with any transactions. Complaints or concerns about third-party products should be directed to those entities.

SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit any content (e.g., contest entries) or unsolicited creative ideas, suggestions, proposals, plans, or other materials (“Comments”), you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, publish, translate, distribute, and display such Comments in any media.
We are not and will not be required (1) to keep your Comments confidential; (2) to pay you for any Comments; or (3) to respond to any Comments.
We may monitor or review submissions provided at our discretion but are not obligated to do so. We may remove any Comments we consider inappropriate, at our discretion.
You agree your Comments will not contain malicious content (e.g., viruses) or infringe on third-party rights. You accept responsibility for your Comments and their accuracy, and we disclaim responsibility for user-submitted content.

SECTION 10 – PERSONAL INFORMATION

Submission of your personal information is governed by our Privacy Policy. Click the link to view our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping fees, or availability. We reserve the right to correct any errors and update or cancel orders if information is inaccurate, at any time without notice (even after you place an order).
We are not obligated to update any information or clarify them except as required by law. No specified update date means all information may not have been revised or updated.

SECTION 12 – PROHIBITED USES

In addition to other prohibitions, you may not use the site or its content:

For illegal purposes or to encourage illegal acts
To violate any jurisdiction’s laws
To infringe intellectual property rights
To harass, abuse, defame, or discriminate against others
To transmit false or misleading information
To upload harmful or malicious code
To harvest personal data about others
To spam, phish, or otherwise exploit or disrupt security measures
Or for obscene or immoral purposes

Violations of the terms may result in termination of your access to the site or Service.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that your use of the Service will be uninterrupted, secure, or error-free.
We do not guarantee the accuracy or reliability of any results obtained from using the Service.
You expressly agree that your use of, or inability to use, the Service is at your own risk. The Service, and all products and services provided through it, are provided “as is” and “as available,” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Dioulde LTD and its affiliates, directors, officers, employees, agents, contractors, and suppliers will not be responsible for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of or inability to use the Service.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Dioulde LTD, its parent company, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claims or demands, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms of Use.